Introduction
This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. Capitalized terms used herein have meanings defined in this document and apply whether used in singular or plural form.

Key Definitions

Account: Your individual user account created to access our services.

Business: For CCPA purposes, refers to our organization as the entity collecting and managing user data.

Company: Referred to as “we,” “us,” or “our,” represents UFIG.

Consumer: A California resident as defined by the California Consumer Privacy Act (CCPA).

Cookies: Small text files used to store data on your device for analytics, preferences, and session tracking.

Device: Any technology used to access our services, such as smartphones, tablets, or computers.

Personal Information/Data: Data that identifies or is reasonably linked to an individual, including names, contact details, and health or financial data.

Service Provider: Third parties contracted to assist with the delivery or maintenance of our services.

Website: Refers to our online platform at www.unitedfamilyinsurancegroup.com

You/Your: Any user accessing or interacting with our services.

Information We Collect
We may collect the following types of data when you engage with our services:

Name, email, phone number

Mailing address and ZIP code

Mortgage details and estimated monthly payments

Health conditions relevant to insurance eligibility

Policy and coverage interests

Beneficiary details

Technical data (e.g., IP address, browser type, visit duration)

How We Use Your Information
We use your information to:

Deliver and maintain our services

Respond to your inquiries and manage service requests

Contact you via email, text, or call with updates or offers

Connect you with licensed agents or affiliated insurance providers

Monitor website usage and performance

Fulfill legal obligations and business operations

Cookies & Tracking Tools
Our site uses cookies and similar tracking technologies for site functionality, analytics, and improving user experience. You can adjust browser settings to manage cookie preferences, but this may impact website usability.

Data Sharing & Disclosure
We may share your data with:

Licensed agents and insurance affiliates

Service providers assisting with customer outreach, analytics, or technical support

In cases of mergers, sales, or restructuring

When required by law or to enforce our policies

Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no digital transmission or storage method is entirely secure, and we cannot guarantee absolute data security.

CCPA Rights (California Residents Only)
You may exercise the following rights under the California Consumer Privacy Act:

Know what personal data we collect

Request a copy of your personal information

Request deletion of your data

Opt-out of data sharing (where applicable)

Be free from discrimination for exercising privacy rights

To submit a request, contact us via email or our website.

Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Websites
Our website may link to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage reviewing their privacy policies before sharing personal information.

Policy Updates
We may modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services indicates your agreement to the latest terms.

Contact Information
If you have any questions or requests regarding this Privacy Policy, contact us at:

Email: [email protected]

Website: www.unitedfamilyinsurancegroup.com

Phone: 800-354-4644